Your Resale Purchase
Answers to the most common questions on existing orders and upcoming events.
Your Resale Purchase
- Why can’t I use my Ticketmaster Gift Card on resale tickets?
- The background of my TicketFast®/e-ticket tickets prints, but not the ticket information (i.e. event, seats). What should I do?
- My name is on the Ticketmaster tickets. Can my friend/partner/child use the tickets instead of me?
- Can I exchange or get a refund for my tickets?
- I haven't received my confirmation email
- I’ve received an A4 printed e-ticket. Will it get me into the event?