I’ve sold the wrong tickets. What do I do? Let our Customer Service team know as soon as possible by getting in touch here and they'll be happy to help. Related articles In My Account :the status of my sale Can I cancel the sale? How do I sell tickets? I can no longer supply the tickets I have sold, and the event is more than 7 days away I've received an email asking me to let you take care of my order – what do I do?