I can't remember my password for my Ticketmaster account Don’t worry: Go to your My Account page Click the Forgotten password link under the password field We’ll send you an email with a link to re-set it – just click on the link and follow the steps to create a new password. Related articles Received an email about verifying your account? What does ‘face value’ mean? Do I need any special hardware or software to use TicketFast®/e-ticket? How can I contact you? What can I do if my tickets are lost, damaged or stolen?